Privacy Policy

Introduction

CES INTEGRATION SDN BHD. (“CES”, “we”, “our”, “us”) is committed to protecting your privacy and personal data. The measures we take to protect your personal information when you visit our websites are described in this statement. It outlines the personal information we gather, the ways in which we use it, and your options for how we can use it. Here, we also cover the security measures we take to protect your personal data as well as how you can access, review, and update your personal data. You agree to the information collecting and use policies outlined in this privacy statement by accessing our website.

Collection of Personal Data

Generally, no personal information is required to access CES’s website. To fulfil your requests for a service or to complete a transaction, we may ask for personal information from you. The types of personal data we might gather include:

  1. your personal details, such as your name, company name, residential address, contact number, email address, date of birth, race, gender, nationality, images;
  2. specimen, digital or electronic signatures as recognised under applicable laws and regulations;
  3. your payment details such as your debit/credit card information, bank account details and payment history;
  4. financial information such as your income and risk profile;
  5. technical information such as Internet Protocol (IP) address, browser type and version, time zone settings, browser plugin types, operating systems and platform, device information and account login information;
  6. information relating to your activities, habits, preferences and interests arising from your use of our products and services including your views or opinions made known to us via feedback or surveys;
  7. any details relating to any other person(s) who may be identified from any information, data or document you submit to us; and/or
  8. any other personal information you provide to us in the course of your dealings with us,

You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.

Purposes

  1. Service and Transactions

Your personal information is used by us to provide services or complete transactions that you have requested, such as providing CES product information, registering purchased products, processing product orders, handling warranty claims, replacing lost or damaged product manuals, responding to customer service inquiries, facilitating use of our websites, and so forth. Information gathered via our websites may be coupled with information we gather through other channels to give you a more consistent experience in your interactions with CES.

  1. Website Improvements

We may use your personal information to improve our website, such as making our websites more accessible such as customizing our website to your preferences.

  1. Communications

With your consent, we might use the personal data we’ve collected from you through our websites to let you know about goods or services CES offers. We always provide you the option to opt-out of receiving communications about our products and services when gathering information that might be used to contact you about them. Additionally, every email we send has an unsubscribe link that enables you to stop receiving that sort of communication. We will remove you from the appropriate list if you choose to unsubscribe within 20 business days.

  1. Cookies and Web beacons

We may use Cookies to count the number of times you visit the website, to count the number of visitors, to figure out and analyse how visitors use our websites (including the efficiency of online advertising), to store information you provide, like your preferences, and to store technical data that is helpful for your interactions with our websites. We may use session cookies, which are cookies that are deleted when your browser session ends, to store your user ID, components of your user profile, to make it easier for you to navigate our websites (especially when conducting information searches and placing orders), and to store other session-related information. You can choose whether to accept or reject the cookies. Most Internet browsers accept cookies by default, but you can often change your browser’s settings to prevent cookies from being accepted or to receive notifications when cookies are being sent to your computer. You might not be able to utilise all the features of CES’s or other websites you visit if you choose to reject cookies. Web beacons, also known as single-pixel gifs, are electronic pictures that are sometimes found on our sites and allow us to keep track of how many people have visited particular pages. To track whether promotional emails and newsletters have been opened and acted upon, we might put web beacons in them.

  1. Disclosure to Third Party

Your Personal Data may be disclosed and/or transmitted, as necessary for the aforementioned purposes, to third parties, inside or outside Malaysia, including but not limited to:

  1. our affiliates
  2. our employees, authorised agents or contractors and other third-party service providers who provide services to CES for any of the Purposes contemplated above;
  3. our external advisors, professional or otherwise, including solicitors, accountants, and auditors; and/or
  4. government or quasi-government and regulatory authorities.

Security Of Personal Data

No electronic transmission of information can be completely secure, even though we make every effort to maintain adequate technological and organisational security measures to safeguard the security of your Personal Data against loss, misuse, unauthorised access, disclosure, or alteration. We cannot promise that the security measures we have in place are completely adequate or effective to protect your personal information. By using our sites, you agree to take on all associated risks and obligations, and you recognise that there are hazards associated with using the internet in general. You should keep your username and password private and avoid sharing them with anybody to better protect your personal data.

Reviewing your personal data

In some instances, you can review and update personal data submitted through our websites by navigating to the page where the data was submitted. You can always fill out our Contact Us form to request a review, a correction, or a request that CES no longer use the personal data that was obtained through our websites. Before granting you access to your personal information, we may take steps to confirm your identity. By letting us know if your mailing address, phone number, or email address changes, you can help us keep your information accurate.

Third Party Websites

Links to other websites or social media networks, including those of our partners, vendors, sponsors, advertisers, and affiliates, may be available on our sites. Please be aware that those websites and social networking sites are not under our control. Please read the privacy policies listed on every other site you visit or to which you link before doing so.

Inquires or Complaints

Please get in touch with us if you have any queries about this statement or how we handle your personal data. We’ll respond to your issue right away and work to find a satisfactory solution.

Updates to Privacy Policy

This privacy statement may occasionally be updated by CES. The “last updated” date at the bottom of the privacy statement will be updated when we do. If we make any material changes to this privacy statement that significantly increase the sharing or use of your personal information in ways not previously disclosed in this privacy statement at the time of collection, we will ask for your opt-in approval.

 

Last Updated On February 2023